Refund policy

Refund & Return Policy

Refund & Return Policy

We want you to be satisfied with your purchase.

Returns

You may return items within 07 days of receiving your order.

To be eligible:

  • Item must be unused and in original packaging
  • Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

  • Sale items
  • Gift cards
  • Personalized/custom products
  • Hygiene-sensitive products

Refunds

Once your return is inspected, we will notify you regarding approval or rejection.

Approved refunds are processed within 14 business days.

Exchange Policy

We only replace items if they are defective or damaged.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact

For returns or refunds:
voiedemode@gmail.com